Information Online About Utility Services

These fact sheets outline safety tips, explain about your utility bill, provide some energy saving tips and offer much more information. We hope that you find these topics helpful.  (All are in pdf format )

Complete List Of Information Sheets

• Keys To Home Energy Savings (brochure)
•  A Snapshot Of What We Do
• Changing Utility Service When Moving            
• Getting Ready For The Heating Season           
• How To Establish Utility Service                       
• How To File A Complaint                                   
• If Service Is Disconnected                                 
• When A Rate Case Is Filed                                          
• A Guide To Local Public Hearings                     
• Be Safe Around Electricity                                
• Setting Your Thermostat                                   
• The Cost Of Electricity                                       
• Your Home’s Energy Use  
• Summer Home Energy Conservation                                 
• Manufactured Housing Program                       
• Winter Service Disconnections                          
• Natural Gas Safety Tips
• Some Facts About Natural Gas Rates
• Captioned Telephone Service
• Internet Connection Fees
• Missouri Universal Service Fund
• How To Check For Water Leaks
• Consumer Services Department
• Contact Information
• Maintaining Payment Agreements Under The Cold Weather Rule
• Some Facts About The Cold Weather Rule
• Phone Lines: Where Does The Responsibility End
• Be Prepared In Case Of Emergency        
• Call Before Digging
• Denial Of Service
• Energy Assistance
• When To Call The PSC
• Budget Billing
• Trees and Power Lines
• Natural Gas Prices
• Your Natural Gas Bill
• Consumer Privacy
• Saving Water Can Save You Money
• Water Quality Issues
• Your Drinking Water
• Utility Deposits