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Storm Outage Information

This page contains information about power outages in southern Missouri that affected customers of AmerenUE. These outages were the result of winter storms on Jan. 27, 2009.

Below there are links to communications by PSC staff members to commissioners, copies of news releases issued by utility companies (for information only) and reports issued by the State Emergency Management Agency.

sealPSC Staff Communications                                             


NewsNews Releases

SEMAState Emergency Management Agency Situation Reports


MissouriStorm Outage Maps

AmerenUE

Missouri Electric Cooperatives


Important Safety Information

Please remember that ALL downed power lines are energized. Brush, shrubs and downed trees may hide downed power lines. Stay clear of a downed power line and call the utility or emergency personnel to report downed lines.

WeatherheadMost electric utilities do not own the weatherhead (the pipe that is above your meter and is typically attached to the side of your house or extends above your roof). If you own the weatherhead and it has damage, that makes it unsafe. The utility company cannot restore your electric service until the damage is repaired. In this case, the homeowner will need to hire an electrical contractor to make repairs.

Your utility provider will install and maintain these components:

(1) The “service drop” that carries power from the line to a home or business
(6) The electric meter

Homeowners are responsible for these components.  Only a qualified electrician should ever attempt to work on these parts.

(2) The service bracket or pipe which protects the connection point for the lines that enter your home or business
(3) The “weatherhead” that keeps rain and material out of the pipe
(4) The pipe riser that protects the line entering the meter
(5) The meter box that protects all connections to the meter box

 

Public Information Office
Governor Office Building
200 Madison Street
PO Box 360
Jefferson City, MO 65102-0360

PSC Main Line: 1.573.751.3234

Utility Consumer Hotline: 1.800.392.4211

Manufactured Housing Hotline: 1.800.819.3180

TTY: 1.573.522.9061 (Relay users may also dial "711" and ask the communications assistant to dial 1.800.392.4211)


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